1. Do you offer OEM or private label services?
Yes, we provide full OEM/ODM services, including logo printing, packaging design, and custom product development.
2. What is your MOQ (Minimum Order Quantity)?
For stock items, MOQ is usually 1-100 pcs. For customized orders, MOQ varies depending on the product – contact us for details.
3. Can I get a sample before bulk order?
Yes, samples are available. We usually ship samples within 3-7 working days.
4. What is your production lead time?
For stock products: 1–3 days
For OEM orders: usually 15–25 days after sample approval
5. What shipping methods do you offer?
We support Express (DHL, FedEx, UPS), Air, Sea, and DDP delivery to door.
6. Do you offer DDP or tax-free shipping options?
Yes, we provide DDP (Delivered Duty Paid) and VAT-free shipping to major countries. Please contact us for available regions.
7. Do your products meet international certifications?
Yes. Most of our products comply with CE, RoHS, FCC, ISO, etc. Certification copies can be provided upon request.
8. Can you provide high-resolution photos or videos for online selling?
Absolutely. We offer HD images and marketing videos to support your e-commerce business.
1. Can I customize the packaging box with my own design?
Yes, we offer fully customizable packaging solutions. You can provide your design file, or we can help create one based on your branding.
2. Do you offer logo printing on the product?
Yes. We support logo printing via silk screen, laser engraving, pad printing, or sticker (depending on the product type and material).
3. What is the MOQ for custom logo or packaging?
MOQ for logo printing or custom packaging is usually 500–1000 pcs, depending on the product. For some items, lower MOQ is negotiable.
4. How long does it take to make a custom sample?
Custom samples typically take 5–10 working days after receiving your design file and confirmation.
5. Can you help with the design if I don’t have one?
Yes, our in-house design team can assist you with packaging or logo layout at no extra cost (basic design service).
6. Will I see a sample or proof before mass production?
Of course. We will send photos or videos of the sample for your approval, or ship the physical sample if needed.
